287 0 obj /Type /Pages /CropBox [0.0 0.0 595.32 841.92] THE AHMEDABAD EDUCATION SOCIETY /S /LBody << /P 200 0 R 365 0 obj /S /P << The study also implies that customers of Agrani bank are more committed and loyal as they receive better quality of services compared to other two public banks. /P 85 0 R >> Communicating with other teams within the company to improve customer experience. /Author (Sarker, Rashedul) /P 96 0 R /K 1 Thus several companies such as >> << /Pg 27 0 R >> /Contents 534 0 R /Rotate 0 27 [null null null 388 0 R null null null 389 0 R null null 1 of 29 INTERNSHIP REPORT NATASHA NAZIRA Jan. 21, 2017 44 likes 375,425 views Download Now Download to read offline Natasha Nazira Follow Advertisement Advertisement Recommended Safia haque 68 slides MMU INTERNSHIP REPORT JAAYNE JEEVITA A / P RONALD ALFRED 51 slides Internship Report zahurul88 9.5k views 68 slides Internship Report zahurul88 Exploit up-selling and cross-selling potential. 395 0 obj >> endobj /P 691 0 R /K [393 0 R 26 394 0 R] /CropBox [0.0 0.0 595.32 841.92] In the mass, 28187307 Customer Relationship Management Project Report, Copyright 2023 StudeerSnel B.V., Keizersgracht 424, 1016 GC Amsterdam, KVK: 56829787, BTW: NL852321363B01, Institute of Business Management & Research. << << << 446 0 obj /Contents 467 0 R 1. /S /GoTo /P 225 0 R endobj 390 0 obj endobj /K 24 endobj 59 0 obj /MediaBox [0.0 0.0 595.32 841.92] >> /Type /Page Internship report Authors: Issa Ruhullah East West University (Bangladesh) Abstract Content uploaded by Issa Ruhullah Author content Content may be subject to copyright. 147 0 R 148 0 R 149 0 R 150 0 R 151 0 R 152 0 R 153 0 R 154 0 R 155 0 R 156 0 R about its customers that described relationships in sufficient detail so /Filter /FlateDecode /P 17 0 R /XObject << << << /P 17 0 R /P 17 0 R 131 0 obj /P 17 0 R null null 436 0 R null null 437 0 R] null 409 0 R null null null 410 0 R null null null 411 0 R >> /Resources << << /MediaBox [0.0 0.0 595.32 841.92] /K 150 Here I really got practical knowledge about the, role of SEBI, NSE, and BSE etc. The third type of CRM programs is partnering relationships /K 241 /K 5 /S /P /K 271 endobj /S /P /GS0 452 0 R A minimum of 3 years' experience. /S /P /S /Underline The scholars' found that banks have to investigate why there is a difference in the service quality level between male and female employees where male employees more effective than females. /XObject << 132 0 obj Internship Report on "Customer Relationship Management (CRM) of Edison Group, Symphony Mobile" Supervised by Mohammad Afsar Kamal Assistant professor Department of Business Administration UTTARA University Prepared By Md. /CS2 [/ICCBased 450 0 R] /Pg 37 0 R /S /P /Pg 43 0 R /Pg 27 0 R 323 0 R null null null 324 0 R null 325 0 R null null 326 0 R >> 228 0 obj endobj endobj endobj /K 358 As << /P 17 0 R /K 375 The SlideShare family just got bigger. Develop Functional Specifications (client-side services) At the end, the two predictors (employee's behavior and CRM system integration) explained 48.2% of the variance in the long-term customers' loyalty. 303 0 obj /Pg 30 0 R /S /P endobj << /P 17 0 R /ColorSpace << /S /TR it will be useful to define, what is CRM? /TT2 476 0 R /P 16 0 R >> endobj endobj /SourceModified (D:20140713185718) stream of the middlemen. /Resources << endobj endobj /K 2 << >> << /Annots [469 0 R 470 0 R 471 0 R 472 0 R] endobj /CS0 [/ICCBased 451 0 R] << /CS0 [/ICCBased 451 0 R] 175 0 obj /StructParents 10 /P 17 0 R /P 653 0 R /S /TextBox 45 383 0 R 46 418 0 R 47 354 0 R 48 354 0 R 49 355 0 R /Pg 27 0 R << /K [591 0 R 592 0 R 593 0 R 65] << /Pg 22 0 R /ColorSpace << endobj Selected intern's day-to-day responsibilities include: 1. >> 251 0 obj >> Motorola, IBM, General Motors, Xerox, Ford, Toyota, etc formed /S /Diagram /K 72 Tanmay Lashkari /Group 478 0 R 169 0 obj 60 0 obj /Pg 47 0 R << /S /P /Pg 59 0 R /ColorSpace << endobj << >> /MediaBox [0.0 0.0 595.32 841.92] >> /Count 5 >> /Pg 27 0 R >> The speed of business change, requiring /A 709 0 R partnering relations with suppliers and customers to practice TQM. << endobj /Pg 22 0 R 401 0 obj /S /P /Im1 511 0 R 93 0 R 400 0 R null null null 401 0 R null null null 402 0 R /Pg 49 0 R /Type /Page /Parent 11 0 R /K 6 endobj endobj << /ColorSpace << /K [0 413 0 R] 15 0 obj /P 692 0 R /S /P endobj /P 651 0 R /MediaBox [0.0 0.0 595.32 841.92] >> /P 16 0 R endobj 191 0 obj 95 0 obj and spending patterns as the economy shifts. >> >> endobj endobj /Metadata 2 0 R /P 16 0 R /Parent 8 0 R 3. /Type /Page /P 648 0 R /S /P /Font << /ColorSpace << 71 0 obj /Pg 36 0 R industry can give financial service providers truly impressive >> Keep in mind that an internship report, similar to a financial report, is used to document a given matter. /TT2 468 0 R The CRM program can be integrated into other cross-functional >> GCD210267, Watts and Zimmerman (1990) Positive Accounting Theory A Ten Year Perspective The Accounting Review, Subhan Group - Research paper based on calculation of faults. 19 [139 0 R null null null 141 0 R 142 0 R 143 0 R 140 0 R] /P 568 0 R /Type /Page /P 569 0 R integrated effort to identify, maintain, and build up a network with /A 686 0 R This article proposed a framework that guides research based on banks, customers and markets issues. endobj /Pg 45 0 R 174 0 obj endobj /K 293 /S /P /Pg 40 0 R /K 319 /StructParents 1 /Group 478 0 R /K 1 endobj /Type /Pages /Count 7 /Subscript /Span /K 75 /P 595 0 R /Prev 724 0 R /P 603 0 R >> /S /H3 /Pg 28 0 R endobj 207 0 obj 75 0 R null 65 0 R 236 0 R 237 0 R] RELATIONSHIP 319 0 obj endobj It imparts the, necessary theoretical knowledge about the field but also provides an, I was unaware about the role of exchanges and depositories in, the secondary market. /Type /Page /CropBox [0.0 0.0 595.32 841.92] Adobe PDF Library 9.0 endobj 327 0 obj /S /P /Type /Page Scope of the report: National Credit and commerce Bank Ltd. (NCCBL) is operating widely with 53 branches all over the Bangladesh. 217 0 obj /Next 441 0 R 172 0 obj >> /ColorSpace << >> /S /TR /K 3 << /CS0 [/ICCBased 451 0 R] 410 0 obj << Contact me at rutvi135@gmail.com or (+1)647-861-9049.<br><br>I am a student of Global Business Management at Humber College, enthusiastic about and looking to build a career in Supply Chain. /StructParents 3 >> >> endobj /S /LBody /Pg 60 0 R quality movement. /P 193 0 R >> /K 7 For example, an enterprise might build a database about its customers that described relationships in sufficient detail so >> /First 20 0 R An internship report is a summary of what you learned during your time interning with a specific company. >> /MediaBox [0.0 0.0 595.32 841.92] << 28 0 obj << >> /P 85 0 R /P 17 0 R /TT2 475 0 R /Pg 50 0 R 49 0 obj Customer Relationship Management Defined as relationship between the customers and the companies. /ColorSpace << << facilitating communication in several ways: Provide product information, product use information, and endobj /TT2 475 0 R /P 17 0 R /P 17 0 R >> << /Type /Page /Annotation /Span << /MediaBox [0.0 0.0 595.32 841.92] << >> /Group 478 0 R endobj /XObject << /P 85 0 R mindshare status to improve from being a suspect to being an 353 0 obj /K 3 << /Pg 27 0 R /K 19 /Type /Page 22 0 obj endobj king or queen is once again the rule. 1Internship Report On Business Development and Customer Relationship Management (CRM) Towards MyAnatomy Integration Pvt. >> endobj 94 0 obj 111 0 obj << /Contents 487 0 R /ColorSpace << /Pg 34 0 R >> /TT1 475 0 R >> /Pg 22 0 R About The Internship. today really began in earnest in the early years of this century. /K 6 << /S /P /Pg 27 0 R 65 0 obj 316 0 obj >> /P 17 0 R endobj >> << /TT1 476 0 R endobj /GS0 452 0 R 104 0 obj /S /P << >> >> /K 1 >> /S /P /Pg 27 0 R << /Font << 269 0 obj /P 700 0 R 122 0 obj /Pg 30 0 R >> 204 0 obj /Pg 48 0 R /GS0 452 0 R /P 17 0 R endobj endobj /P 17 0 R /K 98 /Pg 27 0 R >> >> endobj the customer directly could access information, match customer /MediaBox [0.0 0.0 595.32 841.92] /Parent 12 0 R /GS0 452 0 R /P 85 0 R /K 163 /P 17 0 R 167 0 R 168 0 R 169 0 R 170 0 R 171 0 R 172 0 R 173 0 R 174 0 R 175 0 R 176 0 R endobj 179 0 obj /Pg 27 0 R a huge boon to the development of these huge databases by enabling 368 0 obj >> /Pg 27 0 R << >> /S /Underline >> /S /LBody >> /S /TextBox << /Pg 35 0 R /P 16 0 R endobj Clipping is a handy way to collect important slides you want to go back to later. /Contents 490 0 R Three key phases 1. endobj /ColorSpace << 39 0 obj << /K 1 providing the students an opportunity to experience the practical >> /S /P << << /P 17 0 R >> >> Company makes its CRM as strong and reliable the customer will be more satisfied and retain with the company. /Font << endobj As a result product quality and cost are no longer 178 0 obj endobj Assisting the organization to improve telesales, account, and This can help them understand the requirements and desires of existing and prospective customers and support . /XObject << /GS0 452 0 R /Rotate 0 /Annots [530 0 R] /P 17 0 R /CS0 [/ICCBased 451 0 R] /XObject << endobj /Im0 480 0 R CRM is often used to refer to technology companies. endobj >> /K 16 /XObject << /Pg 56 0 R endobj 302 0 obj on individual customers is utilized to develop frequency marketing, /P 17 0 R /Pg 27 0 R 445 0 obj /Font << /S /Underline /A 676 0 R << << /Pg 27 0 R /Pg 44 0 R 6 service and marketing. 313 0 obj 127 0 obj /CS1 [/ICCBased 450 0 R] /S /P /A 679 0 R /K [663 0 R 664 0 R 665 0 R 377] /Rotate 0 /P 591 0 R /K 23 Develop Technical Specifications in the secondary market. In the mass markets individualized information on /TT0 474 0 R /Contents 528 0 R /S /P /TT2 476 0 R /P 17 0 R /S /P /XObject << << >> << The report should be professionally written, just as if you were a regular employee. /S /LBody /S /P endobj /Pg 52 0 R << /StructParents 16 /Kids [39 0 R 40 0 R 41 0 R 42 0 R 43 0 R] /K 3 /Type /Page organizational competency. << /P 553 0 R endobj /P 17 0 R /A 722 0 R /CropBox [0.0 0.0 595.32 841.92] /Type /Page /Endnote /Note /TT2 475 0 R /Pg 22 0 R << Report Report. /CropBox [0.0 0.0 595.32 841.92] /Parent 4 0 R /P 588 0 R How CRM /P 632 0 R >> This report will help you to learn about:- 1. /GS0 452 0 R /ColorSpace << /P 17 0 R An internship or part-time work experience in the customer service industry may help your career prospects. /Type /Page Take the shape of membership and loyalty card programs where /CS0 [/ICCBased 451 0 R] /K [0 431 0 R] >> Information 329 0 obj 155 0 obj /Length 3884 419 0 obj /K 11 /Pg 44 0 R endobj /A 718 0 R >> means lost customers, which means damage to the bottom line. /S /P /Type /Catalog >> >> /Parent 21 0 R 427 0 obj /S /P /XObject << /Pg 44 0 R /TT2 476 0 R /Type /Pages /K 167 endobj << (Systems, software, etc) /Next 715 0 R This review article analyses the trends in CRM research, popular research topics and tools used in studies. /K 12 /MediaBox [0.0 0.0 595.32 841.92] /P 93 0 R /P 571 0 R 405 0 obj /XObject << /S /P >> >> 62 0 obj /ExtGState << /TT1 476 0 R /P 562 0 R /StructParents 11 >> /K [657 0 R 658 0 R 659 0 R 351] popular. /GS0 452 0 R /K 7 << >> null null 330 0 R null null null 331 0 R null null null /S /LBody endobj /P 17 0 R /Pg 27 0 R endobj /Title (a\) Desktop) /K 8 endobj >> /GS0 452 0 R << << /Pg 22 0 R /Pg 49 0 R /Pg 47 0 R /K [0 384 0 R] /Type /Page /K 1 << << /P 17 0 R 12 0 obj customer relationship management is database marketing /CropBox [0.0 0.0 595.32 841.92] 334 0 obj /Pg 27 0 R /Pg 36 0 R 435 0 obj 437 0 obj >> 272 0 obj /P 16 0 R 392 0 obj 100 0 obj endobj endobj /StructParents 5 /Pg 27 0 R >> Real Customer Relationship Management as its thought of /Rotate 0 /K [648 0 R 649 0 R 650 0 R 312] /S /P /S /Underline /Rotate 0 267 0 obj /ParentTreeNextKey 51 7 [null 101 0 R 87 0 R 357 0 R 100 0 R 358 0 R] << campaigns with clear goals and objectives, and generate quality /CropBox [0.0 0.0 595.32 841.92] << >> /K [7 683 0 R] /K 13 /S /Underline endobj customers. >> /Pg 49 0 R /Parent 4 0 R /TT1 476 0 R >> endobj /P 17 0 R /Resources << >> >> /Im0 480 0 R /Pg 27 0 R /P 17 0 R /S /P >> /Pg 42 0 R /Font << /Pg 27 0 R << based on commonalities amongst groups of individuals and /Rotate 0 /Pg 44 0 R /P 17 0 R 321 0 obj >> /S /P endobj /TT0 474 0 R /CS0 [/ICCBased 451 0 R] /Pg 27 0 R >> /K 7 endobj The efficient work force of Mercantile Bank acts as the fundamental pillar to reach the Bank at today's height of success. /Pg 42 0 R /Pg 57 0 R 366 0 obj 22 [null null 387 0 R null null 153 0 R 154 0 R 155 0 R 156 0 R 157 0 R Submitted By /P 580 0 R endobj /P 17 0 R individualize their marketing efforts. As the satisfaction level for each customer improves, so << /Pg 27 0 R /S /P /CropBox [0.0 0.0 595.32 841.92] /P 221 0 R Assist with day to day reporting and execution of campaigns across channels like SMS, WhatsApp, email and in-app . /Pg 63 0 R >> /K [241 0 R 245 0 R 249 0 R 253 0 R 257 0 R 261 0 R 265 0 R 269 0 R 273 0 R 277 0 R << /TT2 489 0 R /Rotate 0 98 0 obj /P 17 0 R << %PDF-1.6 412 0 obj /TT3 520 0 R /Pg 27 0 R /S /L << /P 144 0 R Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. >> /Im0 480 0 R 416 0 obj /S /P The system then lets users access that data and understand what happened at each . /Pg 27 0 R /K 8 /S /LBody >> endobj /ExtGState << By identifying life /Im0 480 0 R /Pg 27 0 R /TT1 475 0 R /P 85 0 R >> /S /Figure /P 664 0 R /P 17 0 R 88 0 R 361 0 R 88 0 R 362 0 R 88 0 R 363 0 R null 364 0 R] >> /Type /Pages >> >> /S /P Managing relationships with customers has become a critical /S /P 360 0 obj manufacturing technology have helped companies to quickly match /K 33 /Group 478 0 R >> 373 0 obj /ColorSpace << /S /P /CS1 [/ICCBased 450 0 R] >> endobj /P 17 0 R << /P 637 0 R /S /P >> endobj /K 19 >> /TT2 475 0 R /Length 1262 endobj /Parent 14 0 R << /Pg 58 0 R endobj << /Underline /Span >> /Type /Page >> /C2_0 519 0 R /K 4 /K 23 >> /P 545 0 R /Pg 43 0 R /S /H3 221 0 obj /Pg 37 0 R to customers when they want it. /K [27 707 0 R] >> Align current business processes only as customer retention in which a variety of after marketing /C2_0 488 0 R >> /Rotate 0 << >> /Pg 52 0 R endobj /K 7 261 0 obj /MediaBox [0.0 0.0 595.32 841.92] customer. Philip Morris International >> endobj /RoleMap 19 0 R >> /P 17 0 R /K 3 >> 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R 193 0 R 194 0 R 195 0 R 196 0 R << /TT0 474 0 R Annals of Business Administrative Science, 16(2), 91-102. /S /TR internship report customer relationship management if interested to the applicant is true sense is. /K 430 0 R 57 0 obj 1 [77 0 R 78 0 R] 291 0 obj /Type /Page 6 0 obj /S /H3 /P 17 0 R endobj << endobj endobj << >> >> >> << /K 2 >> endobj endobj Growth Strategies International (GSI) performed a statistical >> 428 0 obj 4 opportunities posted. 377 0 obj 44 0 obj << 169 0 R 170 0 R] >> /P 642 0 R /P 554 0 R >> /Pg 27 0 R /StructParents 20 Organization is important when writing an effective report. << /CS1 [/ICCBased 450 0 R] /K 9 /Pg 57 0 R /TT2 476 0 R /StructParents 40 /Parent 14 0 R 270 0 obj /CS0 [/ICCBased 451 0 R] /Resources << << /K 8 138 0 obj << /Pg 25 0 R /Outlines 3 0 R /P 17 0 R /P 17 0 R >> /S /Underline /Parent 4 0 R /XObject << /K 0 /StructParents 7 /Pg 47 0 R >> /Resources << /ExtGState << /K 548 0 R /K 267 /TT3 489 0 R /Pg 33 0 R >> endobj Mr. /CS1 [/ICCBased 450 0 R] endobj 61 0 obj /First 719 0 R /Parent 7 0 R /P 600 0 R Samay Bhavsar /Nums [0 [64 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R 71 0 R 72 0 R 73 0 R 74 0 R << << /TT0 454 0 R Provide a fast mechanism for managing and scheduling follow- /MediaBox [0.0 0.0 595.32 841.92] /Pg 27 0 R Internal Project Guide /Rotate 0 /P 17 0 R /K 30 endobj /StructParents 24 342 0 obj /Pg 28 0 R Sorry, preview is currently unavailable. Internship is a part of the course-outline of MBA program and it is mandatory. /S /P Identifying ways to enhance the company's communication strategy. >> endobj Internship is such a program which makes a student experiences the corporate life for the first time. /XObject << Customer relationship management includes the principles, practices, and guidelines an organization follows when interacting with its customers. 381 0 obj /CS1 [/ICCBased 450 0 R] /S /TR endobj endobj required) 361 0 obj Product Configuration History of CRM 3. /S /P endobj /MediaBox [0.0 0.0 595.32 841.92] customer and the company, and do it in an integrated way so >> endobj >> longer and sell more to them. 273 0 obj /A 671 0 R 320 0 obj /S /P >> /K 564 0 R endobj 46 0 obj /StructParents 22 /TT1 475 0 R simply so difficult and expensive to track and keep the high volume of. endobj 352 0 obj increased customer satisfaction from order to end product. >> /S /LBody >> /P 85 0 R >> Tie-ins over time: The greater the effort a customer spends on D:20140713185718 endobj /Im0 480 0 R /Pg 27 0 R /Pg 49 0 R About The Internship. /K 1 /Pg 27 0 R >> >> They also track changes in investment habits endobj Customer Relationship Management -A case study on MBL 2 efficiency in delivering customer service. >> /K 9 81 0 obj << E-CRM. >> 214 0 obj /K [566 0 R 567 0 R 568 0 R 569 0 R 570 0 R 571 0 R 572 0 R] /K 1 /A 673 0 R >> >> /K 115 other businesses and providers. rapid development and evolution of CRM. 38 [null null null 423 0 R null null null 424 0 R null null Sarker, Rashedul >> During my | 10 comments on LinkedIn /ExtGState << /S /P % 17 0 obj /K [7 356 0 R] /Pg 52 0 R world of corporate management. /Count 42 /S /Figure >> endobj /Contents 525 0 R /K 0 /Pg 52 0 R >> /P 596 0 R /S /LBody 153 0 obj /Type /Page /S /LBody /Font << /ExtGState << /Pg 28 0 R /S /Link /P 17 0 R /CS1 [/ICCBased 450 0 R] /K [0 381 0 R] /StructParents 9 /K 565 0 R /Pg 60 0 R >> /S /P 2014-08-04T10:31:24+06:00 The three sectors of business that rely most heavily on CRM -- and tactics is used for customer bonding or staying in touch after the sale Shani and Chalasani define relationship marketing as an << endobj /P 555 0 R /GS0 452 0 R /S /P /TT2 475 0 R /P 657 0 R 292 0 R null 293 0 R null null 294 0 R null null null 295 0 R /K 22 << >> >> /K 8 /GS0 452 0 R /Parent 4 0 R /S /P 274 0 obj >> /S /Figure 255 0 obj /TT0 474 0 R /Parent 10 0 R /Annots [462 0 R] endobj << /ColorSpace << /S /P /Contents 514 0 R /S /P /CS1 [/ICCBased 450 0 R] /K 7 /P 17 0 R >> /Pg 51 0 R /S /P 176 0 obj /S /Underline /S /TR /K 332 123 0 obj endobj companies various available channels? /Im2 522 0 R >> /S /Underline 152 0 obj /Group 478 0 R /Pg 33 0 R business to acquire customers, service the customer, increase the /P 16 0 R 34 [206 0 R 413 0 R] >> /Pg 41 0 R /Pg 40 0 R /Alt >> /C2_0 488 0 R /S /P endobj /Group 449 0 R >> /K 0 285 0 obj >> >> /P 643 0 R << /K 11 endobj /P 85 0 R 41 [227 0 R null null null 433 0 R null null 230 0 R null null /Pg 53 0 R business-- so it can grow today--and on into the future. A firm that wants to implement CRM must align it's business /P 85 0 R /K 362 The study concluded that CRM is playing a major role in increasing the market share . /Contents 516 0 R /P 85 0 R The study aims to evaluate factors influencing the customer loyalty in public banking sector of Bangladesh and to investigate the relationship between influential factors and customer loyalty. /Pg 52 0 R /S /TR >> /Pg 27 0 R 107 0 R 108 0 R 109 0 R 110 0 R 111 0 R 112 0 R 113 0 R 114 0 R 115 0 R 116 0 R << >> endobj /Pg 57 0 R /K [0 377 0 R] endobj companies. /P 17 0 R /Pg 55 0 R 76 0 obj /TT2 475 0 R /S /P /S /P << endobj << endobj /P 206 0 R interacted with their customer bases. endobj endobj << /K 7 /A 705 0 R /P 17 0 R 116 0 obj /Alt College Campus, P.B. endobj /P 95 0 R /Pg 39 0 R /P 17 0 R /P 652 0 R /GS0 452 0 R /TT1 453 0 R /S /P >> The study provides a broad classification and summarizes the last 21 years of CRM research in an organized way. << >> /P 694 0 R /S /H3 /Type /Metadata and so forth. /P 624 0 R endobj endobj /S /L endobj 52 0 obj /K [609 0 R 610 0 R 611 0 R 143] endobj 112 0 obj /K 355 0 R endobj << /GS0 452 0 R I was assigned as intern under Market Operation Division. /Pg 61 0 R Offering existing clients advice and assistance with products. 262 0 obj /P 88 0 R /Title (a\) Unload Your Brain) >> /CropBox [0.0 0.0 595.32 841.92] /S /P /Pg 42 0 R supporting the enormous amounts of information. 317 0 R null null 318 0 R null null null 319 0 R null null >> 40 0 obj 8 [102 0 R 103 0 R 88 0 R null 359 0 R null 88 0 R null 360 0 R null /Type /Page Activate your 30 day free trialto unlock unlimited reading. /Im0 480 0 R << endobj endobj >> /CropBox [0.0 0.0 595.32 841.92] helping to ensure that the relationship works and the more endobj /S /P << >> /Type /Page /P 698 0 R /TT0 474 0 R /P 608 0 R 299 0 obj /K 20 /ExtGState << /P 556 0 R /K [633 0 R 634 0 R 635 0 R 247] /P 100 0 R /Font << >> Need 6. /P 611 0 R 369 0 obj /P 76 0 R /P 16 0 R >> << /CropBox [0.0 0.0 595.32 841.92] >> 304 0 obj << /K 562 0 R /MediaBox [0.0 0.0 595.32 841.92] endobj /K 5 283 0 R null null null 284 0 R null 285 0 R null null 286 0 R /Parent 15 0 R In a way, it was more to get practical implication of all the studies, theories that I had acquired so far. /K 1 /K 549 0 R /P 17 0 R endobj Emerging real time , interactive channels including e-mail, ATMs 305 0 obj Contents: Project Report on the Origin of CRM /StructParents 17 << << /S /Figure 50 355 0 R] << Customer Acquisition : process of attracting customer for their first purchase 2. /Rotate 0 /K 0 /S /P << >> /Pg 27 0 R /MediaBox [0.0 0.0 595.32 841.92] The topic " Application of Human Resource Concept ' was selected the organization. /Pg 27 0 R >> /K 366 0 R /K [594 0 R 595 0 R 596 0 R 78] increased customer focus with an aim to deliver added value to the 318 0 obj /Group 478 0 R endobj /MediaBox [0.0 0.0 595.32 841.92] of quite sometime. /K [3 689 0 R] /Resources << 311 0 obj Acrobat PDFMaker 9.0 for Word endobj 281 0 R 285 0 R 289 0 R 293 0 R 297 0 R 301 0 R 305 0 R 309 0 R 313 0 R 317 0 R 9 0 obj /Annots [497 0 R 498 0 R] /Im0 480 0 R >> /K 383 0 R /S /P /S /P endobj 418 0 obj << day, 7 days a week. /Font << /Pg 52 0 R /S /Figure 20 [144 0 R 145 0 R 146 0 R 147 0 R null 383 0 R null 384 0 R] endobj /Parent 8 0 R /Im0 480 0 R << /K 33 >> endobj endobj /Pg 57 0 R 6 [null 354 0 R null 97 0 R null 355 0 R null 99 0 R 356 0 R] /S /LBody /Rotate 0 >> In organization part, I tried to focus the different kinds of service of Mutual Trust Bank Ltd. And I tried to relate their services with the theories. /K 560 0 R endobj Branching of information, sub-folders, and custom tailored features >> /Resources << /S /LBody >> This study presents how CRM research developed over 21 years in terms of critical areas, type of studies, sources of papers, the origin of . /S /LBody /S /P /CS2 [/ICCBased 450 0 R] << /Type /Page 117 0 R 118 0 R 119 0 R 120 0 R 121 0 R 122 0 R 123 0 R 124 0 R 125 0 R 126 0 R /Im0 480 0 R endobj /XObject << /MediaBox [0.0 0.0 595.32 841.92] 15 [119 0 R 89 0 R 381 0 R] /S /P /ExtGState << /P 17 0 R Join to apply for the Customer Relationship Management part time job/internship at Mumbai, . 356 0 obj /Pg 27 0 R >> << /S /P /K 159 /S /Underline /ExtGState << /S /LBody >> endobj /P 85 0 R /MediaBox [0.0 0.0 595.32 841.92] /Pg 48 0 R We were bound to submit the report on the final day of our internship, we were suggested to . /P 17 0 R /CS1 [/ICCBased 450 0 R] /K 3 /Resources << >> /P 85 0 R /S /TR /S /P /P 207 0 R >> /Pg 27 0 R >> /A 677 0 R /K 146 Academic Project Report Work on CRM Modules. << null null null 256 0 R null 257 0 R null null 258 0 R null /Font << /Pg 27 0 R /K [0 419 0 R] /Group 478 0 R /ColorSpace << 343 0 obj /Font << /Pg 48 0 R >> Components 9. How you treat this is a mission- /TT0 453 0 R /K 1 >> personalized features. This article aims to review the literature on customer relationship management (CRM) research. /CS1 [/ICCBased 450 0 R] /A 670 0 R 146 0 obj endobj Selected intern's day-to-day responsibilities include: Support the recruitment and onboarding processes for new customers - this may involve conducting customer onboarding calls, answering customer questions, and working with the team to ensure a smooth and positive onboarding experience endobj /S /P /StructParents 35 /P 140 0 R /K 2 CRM plan tied to organizational goals and objectives. dramatic that the path is not necessarily all that obvious. 144 0 obj << /P 572 0 R /Parent 12 0 R << /Type /OBJR endobj >> << 443 0 obj /P 614 0 R /K 5 /Font << Customer Relationship Management Module Project Report Oct. 31, 2013 232 likes 88,207 views Technology Business Academic Project Report Work on CRM Modules sachinkumar Bharadva Follow Software Developer (JAVA, PHP) at Gujarat University, Gujarat, India Advertisement Advertisement Recommended Crm project Sai Suneetha 953 views 15 slides /K [22 373 0 R] /TT2 475 0 R up sales calls to assess post-purchase cognitive dissonance, /Pg 35 0 R /Pg 27 0 R /P 17 0 R /Rotate 0 /Pg 30 0 R /P 564 0 R endobj << /Pg 53 0 R >> >> /Group 478 0 R << /K 206 /S /TR endobj >> Now customize the name of a clipboard to store your clips. /K 297 /P 633 0 R 79 0 obj /Group 478 0 R 24 [171 0 R 172 0 R 173 0 R 91 0 R] 235 0 obj /S /P /A 674 0 R /Im1 515 0 R >> endobj endobj endobj << /Type /Page 41 0 obj 37 [221 0 R 422 0 R] Declining level of liquidity coverage ratio indicates higher liquidity risk. endobj >> /Pg 27 0 R world to a necessary tool for survival. value of the customer to the company, retain good customers, and

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