After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Ability to transfer and/or sell tickets varies by show and is subject to change. When fans have tickets they cant use, they list them for other fans to buy. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Getting tickets in your AXS account : StubHub The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Go into the app, look at the ticket. Present the scannable QR code at the door for entry to Toyota Center. Select the tickets to sell, and then set your price and selling options. Never. Click yes, retract now.And youre done! After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. If you do not currently have an AXS account you will be instructed to create one during your purchase. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Privacy Policy. Stubhub assured me my tickets would be available. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! A full-service national event ticket marketplace. What are my options here? Youll be able to transfer money to your bank from your account on AXS.com. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? No, tickets must be scanned through the Rockets App or the AXS App. All Rights Reserved. Stub hub sent my hockey tickets for a las vegas game to axs. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. How do I use the Rockets App to enter the building? Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Select the tickets to transfer and enter the recipient's information. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Your tickets will no longer be listed for others to buy. How will I know if my transfer was successful? We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Click the 'Transfer' button and your guest will receive a notification via . Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. Now we just want to get rid of them ugh. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Does anyone know how to do it through axs?? i spent the next 2 hours trying to get the axs app to work and get my tickets. AXS being buggy with the resale tickets : r/Tipper - reddit Create an account to follow your favorite communities and start taking part in conversations. After the switch, you will enter the email address you use to access the community in order to reset your password. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Customer service all the way to your seat, 2000-2022 StubHub. and need to send them to a friend, transfer the tickets through your AXS account. Sign in or create an AXS account. You've been successfully subscribed - thanks! Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. I have a problem with AXS Tickets Are you having issues? Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics Yes AXS Mobile ID allows for convenience, flexibility and security. When your tickets sell, youll receive an email informing you of the sale. Otherwise you have until your friend creates an account to cancel the transfer. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Nope. AXS Mobile ID allows for convenience, flexibility and security. After completing the account information, you may buy, sell or manage any seats in your account. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. AXS Mobile ID FAQ - Las Vegas Aces SOLD TICKETS VIA AXS MoneySavingExpert Forum Select the tickets to transfer and enter the recipient's information. The game is in 36 hours. Here's how it works: Click the Transfer button next to the event in your AXS account. Select the tickets to transfer and enter the recipient's information. Press J to jump to the feed. OR. Official Tickets and Your Source for Live Entertainment | AXS.com If your friend already has an AXS account, the tickets will be transferred instantaneously. If you already have an AXS account, the tickets will be transferred to your account automatically. Article. Transfer tickets to friends (for select events). The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Also, to make it even more . In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. I had flown from TX to NY for this show with my friend. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. For more information, please see our If you see a Sell button next to your tickets in your account, you can sell them! Yes. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Sign into your AXS Account and click Listings. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. Show the ticket in the App at the entrance and get them scanned to enter. Yep! What if my guests arrive at different times? I bought two tickets to a New York Islanders game at Nassau Coliseum. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. This is the QR code you will display upon entering the venue. Many fans find it best to TRANSFER the seats to their guests prior to the event. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. it must be some garage shop with three programmers. On the Review page, click the List Tickets button to finish. What is AXS Official Resale and where do the tickets come from? The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Can I still use a ticket after I have transferred or shared it with someone else? When your tickets sell, youll receive an email informing you of the sale. Use the same email you use on StubHub. When will I receive my tickets? - SeatGeek So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Select the seats you would like to send. Then when it sells and you are paid, you transfer it using the app. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Your tickets will no longer be listed for others to buy. Click the Transfer button next to the event in your AXS account. it never happened. Your AXS Mobile ID ticket will now show up. All rights reserved. i assume they will try to get me to receive the tickets using axs again. AXS Mobile ID allows you to manage . Do you know what number you used to contact AXS? Please help. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. However, we recommend that you transfer tickets to each person attending the event. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Site Map | Ask the Community Contact Support In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. It depends. What is transfer? I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Here we are. The concert is tomorrow. Why can't I see my tickets in the App? - AXS Help Centre Have been on hold 3+ hrs. All Rights Reserved. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Help us improve this article with your feedback. When its time for the event, they can open the app to show their tickets on their phone. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. I am having trouble "accepting" my Electronic Transfer - Support Sign into your AXS Account and click Listings. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . i had the exact same problem. If you already have an AXS account, the tickets will be transferred to your account automatically. For more information, please see our It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. After the switch, you will enter the email address you use to access the community in order to reset your password. Tix originally purchased Spring 2020, was postponed until today 7/31/21. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Enter the recipients first name, last name and email address, or select from a list of. Open the App and sign in to see your tickets. On the review page, click the Transfer button to send the tickets. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. If available, youll see the option to get tickets with AXS Official Resale on the event page. After that, the tickets will be theirs to use with the AXS app. Select the tickets to transfer and enter the recipients information. If your friend already has an AXS account, the tickets will be transferred instantaneously. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Copyright The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. No. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. SOLD TICKETS VIA AXS. You should see something to transfer. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. This will bring you to the page to confirm the correct email associated with the order. Sorry we couldn't be helpful. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. After logging into the app, verify the tickets are available in the app. If you do not currently have an AXS account you will be instructed to create one during your purchase. We bought the tickets through AXS and we have no clue how to sell or transfer them. We are changing the way you register and sign-in to the StubHub Community. Your guests will need to create an AXS account to receive tickets. How do I transfer AXS Mobile ID? How do I accept my Mobile Electronic Transfer tickets using the MLB The event staff will scan this digital barcode to let you and your party into the event. It got postponed and now we all cant go. I purchased 2 tickets through stubhub January 2020. AXS Tickets app not working? crashes or has problems? - JustUseApp may not be valid. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Can I have multiple tickets on one phone? You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Press question mark to learn the rest of the keyboard shortcuts. Click the Transfer button next to the event in your AXS account. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. There is no fee for transferring seats and you are allowed unlimited transfers. (*If you can't remember your password, tap. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Tink Philadelphia Tickets - Union Transfer - Apr 15, 2023 You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. AXS App FAQ | Crypto.com Arena To login, use the same email address you used when purchasing your tickets. I purchased tickets for a concert back in February. Bought ticket and then they weren't available from the seller. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Third-Party Resale Tickets: Everything You Need to Know. Then your friends can get in with their own phones using the AXS app. No. We are changing the way you register and sign-in to the StubHub Community. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Open the AXS app Sign in or create an AXS account. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Transferring AXS tickets to a friend : StubHub Bought tickets for a group? On the review page, click the Transfer button to send the tickets. Is there any way to get any assistance? Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Browse your upcoming events and tap the ticket icon for the one you would like to sell.

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