The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. Your Name *. Data throttling may apply to users with very high levels of data usage. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. These Government Programs Could Get You a Free Phone Press Center; Join the enTouch Team; Contact Us; 1-888-610-1499; Internet. Other terms & conditions may apply. It will go through a complete power cycle. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Notice letter of participation in a qualifying state, federal or Tribal Program. If the FCC announces the end of the ACP, we end our ACP service offers, or we determine your household is no longer eligible, we will notify you and you will remain on or revert to the standard FREE Lifeline plan where available and if you are eligible. Ticket Type *. If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps, or meet California Lifeline Guidelines for low income you may qualify for Free Service. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). Promotional offers may be modified or withdrawn at any time. Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program; Received a Federal Pell Grant during the current award year; or. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). If you already own a phone, you could also bring your own device to EnTouch Wireless. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. UNLIMITED DOES NOT MEAN UNREASONABLE USE. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. For additional information about broadband speeds, visit, The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. Copyright 2022 enTouch Wireless All Rights Reserved. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Copyright 2023 enTouch Wireless All Rights Reserved. Give Us A Call! An eligible household is limited to one monthly service discount and one device discount. For additional information about broadband speeds, visit, https://entouchwireless.com/internet-transparency/, Customers may have one ACP and one Lifeline benefit per household. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Your account number can be found in the top right corner of any bill or by logging into your online account. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. You are not required to opt-in to the ACP, and you can continue to receive your Lifeline service without enrolling in the ACP. Lifeline program participants are eligible to participate in ACP. You can contact enTouch Wireless through their number, 1-866-488-8719, for more info on the 'Bring Your Own Phone' program. Eligible consumers may get ACP services from Boomerang Wireless or any participating provider. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. Upgrade Your enTouch Wireless Plan | ACP Benefits Questions? Only eligible consumers may receive ACP discounts. Copy of last year's State or Federal income tax return. Melanie Pinola As a service. Pay your bill online Update your account information Please refer to enTouch Wireless Terms of Service for more information. Cell Phone-Account Fraud - Consumer Reports Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Divorce decree or child support document. LITTLE ROCK, Ark. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. enTouch Wireless and its contracted partners may contact you to validate your eligibility for or desire to participate in enTouch Wirelesss ACP offers and other products and services via email, telephone, or text messaging. Note from ENTOUCH CEO: Let us join you on your journey. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. It provides coverage in more than 20 states including in California wherein Californians have two options to choose and enjoy the plan. An eligible household is limited to one monthly service discount and a single one-time device discount. enTouch Wireless Unlimited Talk/Text free Lifeline cell phones 3 consecutive months' worth of your most current pay stubs. entouch wireless account number and pin - Sercano.com EnTouch Wireless Get a free smartphone from EnTouch Wireless. *All forms of ID must be valid and used before expiration date. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. You may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. Eligible customers can receive a free 5.5 inch Android smartphone, along with an enviable monthly plan. That plan will include: Unlimited minutes; Unlimited texts; 6GB of data. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Existing customers can also opt-in by replying to an opt-in SMS. Divorce decree or child support document. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. Here's Verizon's SIM unlock policy. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. The ACP monthly service and device discounts cannot be transferred to another household or individual. Click the Edit account button by the email address whose password you want to change. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. entouchwireless.com/affordable-connectivity-program, Learn more about Lifeline and qualification, Click here to view the Paper Application options. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. *International Calling is Limited to unlimited landline and cellular calling to certain countries. entouchwireless.com/affordable-connectivity-program/, https://www.entouchwireless.com/affordable-connectivity-program, https://www.entouchwireless.com/internet-transparency/, https://www.entouchwireless.com/terms-of-service/, https://entouchwireless.com/internet-transparency/, https://www.entouchwireless.com/affordable-connectivity-program/. You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Customers can contact enTouch Wireless customer service by calling 611 or by calling the toll-free enTouch Wireless customer service number. Our ACP Terms and Conditions apply, available at: https://www.entouchwireless.com/affordable-connectivity-program/ in addition to any others communicated to you that are specific to your service plan. Budget Mobile being taken over by enTouch Wireless? All devices sold by T-Mobile (and many that aren't) support automatic configuration of your network and data settings. Need Assistance? Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. This page provides required disclosures about the ACP and eligibility for the program, as well as the Terms and Conditions that apply to your participation in the program. Although not typical, the port process can take 24-48 business hours to complete. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. California subscribers who subscribe to a combined non-tribal Lifeline + ACP plan and transfer out their ACP benefit will be automatically transferred to a Lifeline plan that includes 6 GBs of data. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. enTouch Wireless reserves the right to block calls to any country or international number range without notice. There is a period of time where both your old and new phones will be without service during the port process. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions.