Also Canadian residents need to declare if you take out or bring into the country more than CAD10,000. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. We strongly suggest you take the opportunity to visit your Muster Station and familiarize yourself with the route. Please see the following important information about your luggage tags. Holland America Line and its onboard staff are not able to confirm flights from on board our vessels. Stateroom: Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (inquire with Guest Services for the latest pricing). Please verify your documentation requirements prior to sailing, but we highly recommend Green Card holders travel with their passport as an extra precaution. For your convenience, foreign currency exchange services are available at Guest Services. (Only a few days before I told her about the deposit, she booked this cruise on a frenzied whim [long story, it was all rather unexpected] and, because of the deadline, I suppose, had to pay for the entire cruise for all seven of us in Oceanview rooms at the time that she booked it). Situations may occur in which guests with limited mobility may not be able to go ashore at the timethey desire or are unable to go ashore at all in certain ports. This should be done well in advance of travel at a Customs office near your home. Some clearances will require face to face inspections, details will be communicated to you onboard. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. Fitness Center: To help you stay in shape, all Holland America Line ships are equipped with a fitness center that offersboth aerobic and strength-training equipment. Cash is accepted in our casinos. If these have not yet been provided, please ask your Stateroom Steward. If you do not want to use a credit or debit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day. Call us toll-free at 1-888-425-9376 or 206-626-7320. If they tood the tips and doubled it say $150 per person x 6 = $900 reasonable. Electrical Appliances:**All staterooms are equipped with standard 110 AC and 220 AC outlets. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. From outside the U.S. access 1-321- 837-6106. Reservations may be made on board by contacting the restaurant manager. Applications that use high bandwidth may be blocked and offerings are subject to change with or without notice. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. The Elite Beverage Package includes wine, beer, spirits, cocktails, non-alcoholic beverages, sodas, bottled water (sparkling or still, 400ml or less) and coffee. Do Not Sell or Share My Personal Information. Holland America Best Cruise Itineraries: Alaska | Mexican Riviera | Panama Canal, how much does it cost to take a holland america shuttle from fort lauderdale, do you reconise princess loralyy programoes you reconize princess lo, do you reconise princess loyality programme, holland america scedule from rotterdam to, holland america scedule from rotterdam to the. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. All professional services are available from 8:00am until 10:00pm. Travelers checks may be cashed at the front office to make your deposit. She did not know until I - the worry wort of the family - spent countless hours up late at night researching (much like tonight ;) ) and reading the HAL website. All other questions and concerns regarding air arrangements should be directed to your travel advisor. Shore Excursions are available for purchase online until three days prior to the sailing. Place a card with your name and address inside your baggage, as well as on the outside. For embarkation procedures, please advise the Shore Operations staff upon arrival of your need for assistance boarding the ship. The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. Transportation of Currency: You may take as much currency or as many monetary instruments as you wish on your trip. Plus you will receive a reduced deposit and up to US$100 per person in Shipboard Credit with our Future Cruise Deposit program. Intimate dining featuring Double R Ranch Beef and fresh seafood. You can't really reserve the OBC to pay for those gratuities since any charges to the account will subtract from the balance on the day they are incurred. So I inquired as to how much of it was "use it or lose it" and how much would be refundable. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. If you pre-paid the Crew Appreciation and/or Service Charge as part of an all-inclusive, bundled, or other applicable package, the payments are nonrefundable from the time of purchase and no additional amount will be added to your onboard account for the Crew Appreciation or for those Service Charges covered by such package. During our regular business hours, please call: 1-800-426-0327. purchased prior to or during your cruise. Keep medication close at hand in your purse or in a carry-on bag In the event of unexpected travel delays and emergencies, please bring additional prescription medication for at least 2 weeks beyond the length of your travel itinerary along with a list of the prescription names, dosage amounts and times taken for all medications, because it may not be available on board or in the ports of call. In addition, please check with your primarycare provider or local travel medicine clinic to see what, if any, vaccinations or other measures are recommended for your specific itinerary. We just had a not great OBC experience on the Koningsdam It actually was great, buit we were given a lot of bad and conflicting information by Guest Services AND Seattle. Other restrictions and exclusions may apply. Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise. For information concerning airline delays, please see the Arrival Advice / Airline Delays section below. Our As You Wish dining lets you select the venue and style thatsuits you. 1. Cruise lines are no different. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. There are two or more people in the cabin, then the charge will be significantly higher than $13. Be sure to keep your Express Docs on your person or in your carry-on bag so you can access them easily. The time to reserve your desired stateroom, suite and dining preference is now. My experience has been the same as Krazy Kruizers. charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin stewards, dining room staff, all the behind the scenes staff. Guests are urged to complete the Online Check-in process before leaving home. After you complete the Online Check-In, your Express Docs including your Boarding Pass will be issued. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-626-7382*. IMPORTANT: Due to COVID-19 Health & Safety protocols, please arrive at the terminal at your exact assigned check-in time to help facilitate capacity control and distancing. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. In todays era of heightened security, Holland America Line has implemented a no visitor policy. Extension cords (without surge protectors) are allowed on board when used with proper caution. For safety reasons, Holland America Line has also devised recommended size guidelines for the electric mobility equipment used on our ships. Local sales taxes are applied where required. All guests should keep themselves advised of changes in government requirements. On the Eurodam, Koningsdam, Nieuw Amsterdam and Nieuw Statendam: Tamarind, for exotic Pan-Asian cuisine, Canaletto, featuring classic Italian cuisine in a relaxed setting. Yes. No exceptions will be made. Choose from options for calling only, calling and messaging or calling, messaging and data. I have a $200 obc . $150 from HAL $50 from TA. Hours are from 6:00am until 9:00pm. Shirts/cover-ups and footwear are always required indoors. Place them in a carry-on bag or keep them with you so you can access them easily. Dont put your travel plans at risk; Holland America Line recommends guests utilize a visa service to secure your required documentation. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. I just finished filling out our documentation for our cruise on the Zuiderdam on Sept 4, and was shocked to find out that HA puts a $420 per person hold on your credit card, and it doesn't matter whether that person has approval to purchase on their card. In the unlikely event you remain dissatisfied for any reason, the Crew Appreciation is subject to adjustment, at your discretion, at any time during the cruise up to the time you settle your onboard account prior to disembarkation. Customs officials will not be available at the ship during check-in to register valuables. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. All onboard purchases and services are charged to your account by using your stateroom keycard. Have It All Early Booking Bonus | Holland America Line (BBC World News, ESPN, Fox News and MSNBC are available, subject to satellite transmission.). ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. If you dont use it, you lose it. environment is the right thing to do and essential to the success of our business. Holland America Please attach a tag to each piece of luggage you will be checking on the cruise. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. Head to B.B. Would the front desk be able to tell us do you know? Please speak to the Future Cruise Consultant regarding other amenities for these voyages. Your seating assignment will be noted on your guest card upon boarding. Religious Services:In order to serve the spiritual needs of our guests, we provide the following services. Avoid lines at the airport with boarding pass in hand and no luggage to check you can proceed directly to Security. Holland America Line is not able to provide complimentary wheelchair assistance other than for the purposes listed above. Distribute your ship phone number to friends and relatives. The issue is with the hold and the amount they want to hold. Once completed, all guests will be allowed to disembark. and souvenir bar glass at any bar. With this in mind, the following emergency phone numbers are available for your use. Ships Registry: The Netherlands. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. Both casual and dressy attire will be essential during your cruise. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. Our dedicated shore excursion Reservation Agents and onboard staff offer expert support. I'd been darn annoyed if cruise fares started to climb because the paying customers were covering costs of the people who couldn't pay their bills at the end of the cruise. Motion sickness medications are available for purchase onboard. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Promotional credits are nonrefundable. Am I right that this doesn't save you any money, just means you don't have to sign every time? As we mark this historic milestone, we want to extend our gratitude to you for an incredible 150 years of continuous support sharing the tradition of travel. We actually forfeited money on one cruise because we were comped tips, internet and a drink package. The Promo Credits line is where your Future Cruise, Stockholder, and quick booking credits are combined into one credit. CC Help Jenn On Board Please Note: This offer is not applicable for Grand World Voyage, Grand Voyages or segments thereof. Early Booking Bonus Offer is available for 1st/2nd guests only and applies only to the cruise portion of Alaska cruisetours. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. Reconfirm any special transfer requirements for disembarkation with the on board. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking.

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