Do not allow yourself to be cheated by companies that have not yet succeeded in helping their clients break free from timeshare captivity. At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? It is sooo frustrating to know that business like these continue to exist and rob others of their hard earned money. I wish I had done some research about them. Please don't fall for anything that has Royal Elite's name on it. He is saying that it is an investment and that you can sell your weeks to the company if you dont use it and they will buy your weeks and then you will earn money from selling your weeks to the company . We are seeking an immediate cancellation of our membership, and an immediate refund of all monies paid, for the following reasons: This will surely increase the credibility of your complaint. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. Our mission is to help timeshare owners connect with the best timeshare cancellation company so we can eliminate scams in the timeshare industry. In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. How to get rid of Starwood Timeshare Cancellation? Please visit this website (specially the video section) to know in detail how these companies operate. Assuming somebody offers you an astounding arrangement on a timeshare bundle or persuades you that you can get a good deal on a specific help, theres a big possibility that they are lying and are simply attempting to get cash from you. In fact, sometimes all it takes for a scammer to wipe out your bank account is these upfront fees. How to Cancel Hyatt Residence Club Timeshare? While assessing an agreement, watch out for any irregularities, as they might highlight a scam. That was enough though. Necessary cookies are absolutely essential for the website to function properly. But they lied about everything. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. Our experience was similar: I have evidence showing the lies and how Sunset promotes its memberhsip. If youre set on going the DIY route, know that it will likely be a long and difficult process. All of the companies on our site have been thoroughly vetted so you can be sure youre getting the best possible service. $2, 000 down t he drain. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, We purchased a timeshare contract with Royal Sunset Beach Club after a VERY high pressure sales presentation that lasted for several hours with our 2 small boys in tow (ages 5 & 1 at the time) July 22, 2006 at the beginning of a week long vacation in Cancun (we were not leaving until day #6 & there was no readily available means to further evaluate this contract plus the 6 month delay to even access any of the "proposed benefits" presented in the contract / presentation). A high rating with the BBB and very few complaints ( hopefully none at all), The company has been around for multiple years, An actual office address instead of just a PO box. Many customers on different message boards, that were unsatisfied with Sunset Groupsuch as ComplaintsBoard and RedWeekwere approached by a timeshare exit company called Mexican Timeshare Solutions. www.sunsetscam.com . I'm in the process of calling the BBB and seeing what they can do. Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. They just called my house. If there is an Action Lawsuit going on some one please contact me thank you. 1. The tmeshare industry in Mexico is taking almost a Billion Dollars every year from Americans and Candians. Author of the review. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. Thanks. Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. And because of these dissatisfied customers, several lawsuits have been filed against the company alleging breach of contract, fraud, negligence, and deceptive trade practices. . We would alert against working with companies that have been known to scam individuals. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. We trust this article has been useful. Thanks. Kukulcan Km. The tour was nice, then came the HIGH pressure sales pitch. Im praying one day there will be a law suit against them. What should we do? www.sunsetscam.com We have the same story as you. I decided to buy their (Ultimate Loyalty Program) package for a couple thousand. Assuming youre exploring various timeshare exit companies, you ought to know that there are a few red flags to pay special attention to. In reality, all-inclusive is mandatory for usage at all their Cancun locations. It all started the moment we stepped off of the airplane in Cancun, Mexico. Since we had already paid for our first contract we felt we couldn't afford to let that go so when they offered to give us two other options we listened. Be sure to document everything and consult an attorney if you have any questions along the way. In short, the rule requires the . Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. The biggest reason we started our review website is to bring awareness of the many timeshare exit scams. The 90 minute presentation took 6 hours and they tag teamed 3 sales people on us trying to wear us down. 3. I totally regret this. The Judge overseeing this case is EDWARD NICHOLAS. Thanks! Possibly the attorney General also! Now there is no mention in any part of the contract of any reactivation fee, "so how could this be legal" I asked and he told me that it was there policy. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. All information on this website should be used as educational material. We liked going out & trying different restaurants. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! I agreed, but we agreed that if things got too far out of control we would walk out and just pay for the rental which was through hertz and eat the rental cost. Sunset Group refuses to comply with Mexican law and refund my money, in January 2023 I stayed at one of their resorts (Ocean Spa Resort, Cancun) as part of our vacation deal we had to go to a sales presentation at one of their nicer resorts. I have been trying for months to speak with someone on the phone. How To Get Out of a Grand Solmar Timeshare? Its critical that you figure out how to distinguish a scam so can protect yourself and your funds from now on. Eventually got the price down to something we thought we could actually afford. Sunset World Resorts & Vacation Experiences Review: sunset group While Sunset continues to argue their case to illegally keep our money during negotiations with PROFECO, we are continuing to present justification to prove our point of Sunset's failure to uphold the terms of our contract (clauses 12, 13 and 14) and the fraudulent means they have taken to maintain this position. I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back . In some cases, your timeshare developer may offer an official exit program. Each of its hotels has its own unique style and provides guests with an unforgettable vacation experience. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. i cannot find anything out on this case though. Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. I was directed to a lady at a counter where I could pay our cab fare there. We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. How To Cancel a Vacation Village Timeshare? They kept us there for almost 4 hours pressuring us to upgrade our contract to receive extra weeks and other privileges. Signed, One of the primary reasons owners need to dispose of their timeshares is a result of high-pressure sales strategies utilized by the developers. And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. Of course after trying for almost 2 years, we have been constantly been given the " not interested at this time" respond. OMG, this scammers need to be stopped. I was in Cancun Mexico last November 2020 and stayed in Sunset Royal Beach . The Federal Trade Commission cautions owners each year that the main justification for timeshare exit scams is paying up-front expenses. Ripoff Report | Sunset Group Review - Cancun, Internet Legitimate Exit Companies that Buy Timeshares? Historical Court Records (more than 50 years old). It was very overwhelming and confusing. Customer service contacts and company information. Info on Sunset Resorts, Cancun & Playa del Carmen zillayh@gmail.com, We are also victims of Sunset Group. We only suggest companies with high ratings and verified customer reviews. Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. These guys are scammers and worst is that the Mexican Government lets them do to who ever they want. Refer to ARTICLE 99 - I was scammed by Sunset and would like to recover my USD 3, 000. looking for group to file I insisted that they email me the properties that are offering n the package as destinations. They still refused to let me leave with a copy of the unsigned contract to review with an attorney. Instead of waiting around thinking the solution will present itself to you. Same issues here, please let me know if you found solutions or atty, or any lawsuit. Have you been able to get any resolution? We review timeshare exit companies so owners can make an informed decision. 2. I have collected evidence to support the claims of thousands of people deceived from this company. My heart rate is through the roof as I write this letter and I get more and more upset as I look back to even proofread it. I attended their vacation ownership presentation and also bought in to the sales pitch of the sales agent . 1. There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. BEWARE this is a scam. We also suggest never working with an organization without first having everything recorded in an official agreement. 2. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. I am sure this will cause them to threaten a law suit and other tactics. we aso believe that they released our contact information which led to us being scammed out of $55000 USD for a resale the brokers stated they were working with the resort regarding 42 units. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. Make sure to do your research on any company youre considering working withcheck their reviews and make sure theyre properly accredited. They promise you everything and deliver NOTHING! The company I also know as The Sunset Group . We are Americas #1 Timeshare Exit Resource. I acknowledge that this consent may only be revoked by email notification to info@mytimeshareexitreviews.com. Its very important to google the company and read reviews about them especially if you put out big money . There is nothing stated in the contract Hello I was scammed too. Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? Of course they continue to respond with the "we are not interested at this time" for the past 2 years. How to Get out of the Ritz Carlton Timeshare? The presentation was very high-pressured and very distracting. Youre not the only one wanting to ditch their Sunset Group timeshare. No such website! please ask me how: maintenancefee@sunset.com.mx". Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. I am so furious right now AND IT SPOILS ALL THE 15 YEARS OF GOING TO SUNSET FISHERMEN! Now that my husband has passed away & I had a stroke, I cannot use & pay the fees! How did it turn out for you guys? We followed the terms of the contract termination clause (13) as written in the contract. How to Get Out of a Palace Resorts Timeshare? Salesperson promises that they can rent out their weeks for over 4 times the price of the maintenance fee. Hello I was scammed too. Others have said that. It was very uncomfortable going back and forth with people that I caught in lie after lie, and half-truths, all day especially since we felt "captive". Cancel RCI and Interval International Membership? Sunset Group, Customer Service Center - csc@sunset.com.mx. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. Travel & Vacations. Some of the lies: We were well within our 5 business day window. We are tying to cancel our membership too but they said that it is not valid. I basically told the woman on the phone that I was reading posts about them and they were not good. Our goal is to make it simpler for you to explore your options. Some of them even claim that they can help you with dropping your timeshare regardless of what the case might be. I also sent registered letters immediately just to be sure and cover all angles. The whole thing is a rip off as far as I can tell and very stressful for anyone. Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. If anyone has information on contacts I would appreciate the info. Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Un-believable, this firm must be put out of business. After further review of our contract, we decided to cancel since we did not feel very comfortable about the whole business transaction. We recommend you contact your timeshare company before working with a timeshare exit company. How to Get Rid of Hacienda Del Mar Timeshare? The problem we encountered was our credit card charges were never reversed so we wrote the Sunset group and requested refunds. Hello. All they would say is "that is what your maintenance fee guarantees". Consulting. On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC. You dont have to go through the process alone there are people who can help you cancel your contract for a fee. These claims charge that the organization utilizes tricky sales tactics, distorted the details of the timeshare understanding. It does not guarantee you any actual access to a room for any amount of time. I'll never agree to waste a full day of my vacation with these scammers again. when we went to the sellers office we were told they do not buy back units. We couldn't use the 2 weeks concurrently (travel w/family). so we just put down a deposit and told that we have 5 days to cancel. Menu. Can You Get Rid of an Escondido Towers Timeshare? Some people have been successful using this method. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! Interclub transfer was not just an even exchange for only $89 as presented - instead Sunset tacked on additional fees that basically came to the full price of a week long hotel rental at an Interclub resort. This comment was posted by a verified customer. Sunset Lounge lawsuit heads to court while venue continues to sit empty Utah Courts - Court Records If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. Cancun, Quintana ROO Mexico C.P. The summons is a notice served on a person to let them know that a complaint or petition has been filed against them. In spite of the fact that there are various kinds of scams, they are all after one thing: your hard-earned money. Sunset Groups ratings and reviews reflect all of these issues and complaints. How to Get Rid of Cancun Palace Resorts Timeshare? If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. This is when we knew the postings on the Internet were so very true. I said "I said mail, not phone, not fax, and not email". (By the way when we returned to Fisherman's the next year, no improvements to the property were noticed) We paid our timeshare off and now just see the maintenance fees increasing every year. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. When I got home, I wasn't satisfied with their reviews and some clauses in the information packet, I quickly called the number given to me for early termination & membership cancellation.I made hundreds of call for 3-4 days to both USA &outside the country numbers before I was able to get through and was finally able to express my concern to one of their top managers & request to cancel via phone as directed by the sales /tour officer. they wanted to combine our 2 contracts - only problem is we have 1 contract not 2. wante to sell us rights to the Marina which is 5 years away from being built. Very unusual procedure. I'd rather just pay for the SUV rental and enjoy my vacation. How To Cancel Holiday Inn Club Vacations Timeshare? Our original contract told us that we could use those or any other Sunset property at any time. Weigh the pros and cons carefully before making a decision. If there is a lawsuit please let me know, I was a victim too. Sunset Group, also called Sunset Hotel Group and Sunset World, owns timeshares in Mexico at places like Cancun and Riviera Maya. How to Get Rid of Garza Blanca Timeshare ? This case was filed in Manatee County Courts, Manatee County Courthouse located in Manatee, Florida. If youre now regretting your purchase, there are a few things you should know. How To Get Out of a Timeshare with Grandview Las Vegas? The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. They started out at $300K for 4 weeks, plus you pay $99/per person per day every time you come, plus $1000 per year per week maintenance fees. How To Cancel Royal Holiday Club Timeshare? I acknowledge that this consent may only be revoked by email notification to info@timeshareexitadvice.com. It does not say what "services" are. If there is somesort of class action please count me in. 9. AIDS Healthcare Foundation offers to buy Sunset Gordon tower, drop lawsuit The combined costs was equal to or greater than what was being offer. Ripoff Report | Sunset Lagoon, Royal Review - Cancun, Nationwide They had us fill out a form and told us that is was in order to get our credit pulled to see if we could get a better percentage rate on our monthly payments. At the end of the day, staying at an all-inclusive private residency 1week that they say I would 'own' would cost $971 maintenance fee + $99/pp/pd x 2 people x 7 days = $2357 not including any trade fees. Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. I refused to proceed and insisted travel package detail. 5 minutes of your time could help you resolve this nightmare once and for all. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. And they have right of refusal if the owner tries to sell it themselves. If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. Official Site | Sunset World Resorts & Vacations Experiences If someone wants to make a discussion forum and share information, contact me Hopefully USA will read all of these issues; FBI please help . www.sunsetscam.com This is another forum with more complaints about this company: I promised nothing. They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. If youve been a victim of wrongdoing by a company like Sunset Group, continue reading to learn more about what you can and should do to protect your rights and get compensated for your losses. We signed yesterday and they said we cant cancel it. but this timeshare by Royal Elite/Sandos. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. politicians or family members who had lost by virtue of a judgment handed down in a proceeding or in whose On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. If they try to weasel their way out of using one, that should be an immediate cause for concern. We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. We are also being told that even if we do get approved to cancel that we will not be credited our 25% deposit which is over $3, 500. We decided to fight this through our credit card companies. It does not guarantee any level of quality of the room. If the plaintiff loses the case, no one is compensated. has a reference to a class action law suit filed in 2017 There are so many complaints, is a class action lawsuit possible? Can You Get Rid of a Sunset Group Timeshare? - Guide 2023 You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation. Search. The plaintiff is . 4. There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . These cookies will be stored in your browser only with your consent. Remember at first she said she was trying to sell her vacation as an employee. Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. If you pressure them. Janet in Vancouver. When I pressured them about a guarantee regarding the quality of the room and services they completely balked. We will not pay anymore maintenance fees and will not return to any Sunset Property. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. 10, Lote 13-B, Zona Hotelera Nationwide Mexico Phone: 011- (52)-9988808750 Web: Category: Resorts Sunset Lagoon, Royal Sunset, Sunset Group, Sunset Fishermen Fraud, Misrepresentation, Timeshare Scam Cancun Quintana Roo *Consumer Comment: Timeshare Scam This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. Discover Riviera Maya Reservations for Non-Members Resort Select a Resort Check-In Mar02 Check-Out Mar04 Adults 02 Children 00 Member Promotions Multiple issues requiring emails and phone calls to get the RCI membership fee paid that was in the contract and also to take care of various other administrative issues with limited response. They are taking away their earnest money based on lies and misrepresentation. Were happy to help in any way we can. How to Get Out of a Sheraton Vistana Timeshare? I did talk to the Tourist Police & a couple of quasi-consumer agencies the next time I was in Mexico, but everyone was extremely not helpful. Unfortunately, almost every timeshare exit company promises to do the same thing. An accreditation and positive rating with the BBB, The organization has been around for a considerable length of time, A real office address rather than only a PO box. I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. Get Rid of Timeshare Inherited from Parents? Something else to remember is that anything that sounds unrealistic most likely is. Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. Of course they refused. There have been a few lawsuits Sunset Group has been involved in.

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